Integration of the accounting process into the ISO 9001:2015 QMS: a methodological proposal for Colombian SMEs
Abstract
This study proposes a methodology for integrating the accounting process into the Quality Management System (QMS), based on ISO 9001:2015, to strengthen the economic, social, and environmental sustainability of SMEs in early development stages in Colombia. Structural barriers identified include rigid compliance-focused systems, shortage of qualified personnel, and resistance to change. A qualitative methodology was applied, grounded in a systematic literature review (PRISMA) and content analysis, organized into three phases: foundation, implementation, and consolidation, supported by internal control, digitalization, and KPIs. Results show that accounting-quality convergence optimizes operational efficiency and strategic decision-making. Validated by expert judgment (4.25/5), the proposal confirms its operational viability. It is concluded that integrating accounting into the QMS transforms it into a catalyst for governance, business ethics, and organizational sustainability.
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